Oh yes, it's a common problem. I have the brown haired bitty baby and she got scuff marks right away and Nicole doesn't play rough either. I kept trying to fix the scuff marks at first and now I am so used to them that I don't even notice them anymore. It's like when you see a scratch on your brand new car. You obsess on the scratch but later on as time goes by, you just get used to getting scratches on it and say "oh well, another scratch" and just move on.